1. 1.Are you a manufacture or trading company?
We “ Zhongshan Arcturus appliances co ltd “ , are both manufacture located in Zhongshan Huangpu area and trading company.
2: What's the term of the delivery?
We normaly use the Nansha port , and terms that we use is FOB , EX FACTORY .
3: What's the lead time?
Normally is 30 days after deposit. Same as the sample. If there is the customization then it will be 45 days , the repeat orders required 30 days
4: What is the MOQ?
1 Piece is available for charged sample. For mass production, the MOQ is 1*20'GP container of each model. Detailed QTY depends on the packing dimension.
5 : Why choose us ?
We reluctantly work on the innovation technology and the quality of the product . choosing us gives you more wider range of latest range of product and exclusivity in your market. also the current update about the changing scenario of the product and market analysis .
6 : Whats the process to get the samples and if samples available for the testing ?
Yes The samples are available and can be developed, the samples lead time is 15 days on chargeable bases .
7 : do you accept the customization
Yes we do customization as per the customer requirement, also can be done a new development , be it opening a new mold or customizing the existing product
8 : how do you test the samples and quality
We have inhouse testing facilities to test the airflow and noise level , also the multiple layer of quality inspection goes on
for each and every production and samples , to ensure the quality