Q1: Can your packing machine be customized according to our requirements?
A1: Yes, of course. We can make customized production according to your requirements, such as color, configuration, logo and so on.
Q2: How to choose suitable packaging machine?
A2: Need to provide your material pictures and requirements, such as packaging speed, packaging weight, bag type and bag size.
Q3: How long is the warranty on your packing machine?
A3: We will provide a one-year warranty. If there is any problem with the equipment during the warranty period, we will provide free replacement. If the warranty is exceeded, the damaged spare parts will be provided to you at the cost price. At the same time, our packaging machine adopts brand components such as Schneider, AirTAC, etc., more stable and long life time, so please do not worry about the quality, you can trust us.
Q4: Can you provide after-sales service for installation?
A4: Yes. Packaging equipment before sent to you will installation and commissioning in our factory to make sure that all
components work stable, then the whole device packed in the wooden case/container, when you received the equipment do not need a lot of installation and debugging, at the same time, we will provide the corresponding image/video/manual and online phone call if you have any questions.
If you need to send engineers to the local installation, commissioning and training staff, we can also provide.We will provide manuals and detailed videos to help customer install machine. If necessary, we will send technicians to the customer's factory to assist, and the customer only needs to pay for round-trip air tickets, meals, room expenses and a daily subsidy of 150 US dollars.
Q5: What's your payment way?
A5: T/T by our bank account directly, or by Alibaba trade assurance service, or by West Union, or L/C.