Q What are your payment terms?
A Our general Payment Terms are: 30% T/T deposit and 70% Balance before shipment.
Trial orders are always based on this Payment Term.
Q What’s your delivery lead time?
A The lead time from order to shipment is:
Regular 30 days after receipt of deposit
Selection from stock colors 15 days after receipt of deposit
Q What are the colors of the SPC core assortment? Do you use recycled materials?
A We produce 3 colors in our SPC core assortment: Black, Grey, Beige.
No, we use virgin PVC resin only.
Q What is the density of SPC and WPC?
ASPC density2,050 (+/-50) kgs / m3
WPC density950 (+/-20) kgs / m3
LVT density1900 (+/-50) kgs / m3
Q Which click type do I need to use?
A Depend on your needs.
Suggestions:
I4F =====> Push down click type, easy to install
UNILIN ====>Better click strength
VALINGE ====> Easy to install
Q What are the warranty guidelines?
A Depending on the WEAR LAYER in general:
0.30 mm wear layer Residential use: 15 years Commercial use: 5 years
0.50 mm wear layer Residential use: 25 years Commercial use: 10years
Q Are you one trade company or factory?
A we are a professional trading company on decorate materials.integrated stable supplier in shandong china.
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