Q2: How can I know your price?A:The price is based on buyer's specific requirement, so please provide below information to help us quoteexact price to you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame Color : Type of glass and thickness (single or double or laminated or others) and color (clear, tintedreflective, Low-E or others,with Argon or without).
Q3: What is your delivery time?
A: 25-35 days after deposit and drawing confirmed
Q4: What is vour warranty ? What do we do in case of problems?
A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessoriesworking properly under correct operation.
Q5: What kind of service will you provide?
A:We are able to provide the engineering as well as supervising service to guide installation our windows and
doors
Q6: Are your products Certificated?Title goes here.
A:Yes, our products meet Australian standard for now and also we will make our product tested and certificated
if you reguired.
Q7.What kinds of packing do you have?
A:There are three kinds of packing,such as bubble bag,bubble bag +wooden frame,bubble bag +wooden case.lffull containerwe advise to use bubble bag it can save more space and hold more goods in the samecontainer.Usually the packing is bubble bag +wooden frame.The best packing is bubble bag +wooden case,somebulk cargo and some doveloped countries such as USA Australia and some countries in Europe,need woodencase packing,because their special requirement and wooden case can protect the goods very wel.