Q1:Are you trading company or factory? A1 : We are more than 12 years professional manufactory to produce the scale. Q2 : What certificates your product have? A2 : A2: We have passed ISO9001, CE, ROHS. Q3 : Can you provide OEM or ODM service? A3 : Yes, welcome to OEM and ODM. The product can be made according to your request. Q4 : What's your payment term for orders? A4 : We accept 30% deposit and 70% before shipment Or Alipay / Western union / Secure Payment. Q5 : What's the warranty of your products? A5 : one year. Q6 : Can you arrange the transportation for us? A6 : Yes,We can arrange transportation by sea or by air.