1. Could you supply OEM/ODM service?
- Yes. We are a manufacturer specializes in jewelry for many years. Please feel free to contact us for more info.
2. Could you offer a private logo service?
- Yes, customers’ logo service is accepted.
3. Can I get one sample?
- Yes, we can offer one sample for checking quality.
Sample charged US $30-$50/design depends on the design, sample charge will be refunded upon bulk order.
4. What is your minimum order quantity?
- Main material: 925 sterling silver (30 Pieces/Pairs)
- Main material: Brass (60 Pieces/Pairs)
Cannot mix plating color, stone color, and ring size within MOQ.
5. What’s your production time?
Our production time is 25-30 days normally.
6. How about your after-sales service?
- A. You are entitled to return products for repair within one week of the delivery date if it’s a quality problem. Once we’ve
received your return we’ll send you an email with an update.
- B. If it's our fault, we will provide free replacement cargo service.
- C. If It's due to uncontrollable factors, we only charge you the cost of repair.
- D. If you have sold the products, problems due to the passage of time or wearing caused by abrasion, etc., we will charge you a part of repair costs.