Q1: Are you a factory or trading company ?A: We are a professional LED lighting manufacturer controlled by a listed company with more than 15 years of experience
Q2: Can you customize product according to customer's requirement ?A: Yes, we offer OEM/ODM service. We have professional R&D team, some of our customizing items are best seller online/ offline. We have radium carving machines,There is no MOQ requirement for customized logo and packaging.
Q3:Can you provide one-stop service ?
A:Yes, we have provided one-stop services for many e-commerce customers, such as changing packaging, customizing logo and appearance, providing high-definition pictures and videos, pasting bar codes, and sending one piece on behalf of others.
Q4: What is your MOQ? Could I know the completed date if ordering an order based on MOQ 1000 Pcs / item ?
No MOQ, We have stock, the demand is less than 3000, we can deliver within 48 hours after payment.
Q5: Do you have warranty on your products? What will you do for defective products ?
A: Yes, we offer 1 year warranty .We print production date on every products, if there is any quality problem during warranty period, we will ship replacement or refund.
Q6: What kind of certificate do you have for your products ?
All products are CE,ROHS, FCC certification.
Q7: What types of products you have ?
We are a professional lighting manufacturer, our products are night light, table lamp, atmosphere light, intelligent indoor light.
Q8: Can i get exclusive right for a certain product ?
A: Yes, we can customize product based on your requirement, and can sign exclusive agreement with you on a certain item based on annual purchase qty.
Q9: May I get some discount ?
A: Sure. You can contact us.