Q: Are you manufacturer?
A: Yes. We are the manufacturer based in Huzhou city, Anji County, please contact our sales for factory video.
Q: Can I get a sample before order?
A: Surely you can, free sample will be offered, the delivery cost may be on customer’s account, which will be refund after bulk order.
Q: What is your terms of delivery?
A:Generally we ship in FOB term, but we could offer the solution for CNF, CIF, and DDP, which all based on your requirement. The door to door service is available.
Q: How about the quality warranty?
A: We have inspection from material to shipment, and we have the test for the material and products, please contact our sales for test report, if any products received with quality issue, you can contact us for after sales service. We can also accept the order through alibaba trade assurance.
Q: What is the production leading time?
A: It will take about 30-40 days after we collect the order, generally we will have lots of items in stock to make the leading time as short as possible.
Q: What’s your payment term?
A: The payment term would be T/T WITH 30% DEPOSIT, BALANCE BEFORE SHIPMENT OR AGAINST COPY OF B/L.
Q: Can we make the change on the packing?
A: yes, it’s possible, we can offer different solution on packing, it can be changed according to your requirement.
Q: What is the bearing capacity of your Chairs?
A: Our products has passed the test of EN-12520, the seat static load should be 1300N, which is 133kgs.
Q: what is the MOQ of your products?
A: the MOQ is based on the specific items, normally it should be 100pcs, but for some items, we may keep them in stock, there is no MOQ.
Q: Can i mix items in one container?
A: surely you can, you can mix up to 10 items in one container.
Q: Can I put our logo on the products and package?
A: surely you can, we offer multiple solutions for customized logo, please contact our sales for solutions.