Q1: Are you a manufacturer ?Yes, we have our own factory with over 14 years R&D and manufacture experience base on ISO quality management since 2010.
Q2: What about the lead time?5-7 days for sample order, 15-25 days for mass production order base on order quantities.
Q3: How do you ship the finished production ?By SEA, AIR or Express(DHL,UPS,Fedex,TNT,etc) are optional.
Q4: Is it OK to print my logo on UFO LED High Bay Light ? We provide OEM service to our customers, we can help to make the label and color box according to your requirements.
Q5: How to proceed an order for UFO LED High Bay Light ?
1: Please let us know your detail requirement and application environment.
2: We will recommend some suitable products and solutions to you according to your request.
3: After confirm all the details, customers will issue the purchase order and make the payment to confirm, then we start for the production and arrange the shipment.
Q6: What is the warranty policy on your lighting fixtures?
1: Most of our products come with a five-year warranty, and the high-end series will have a seven-year warranty.a.5-year warranty replacement will be provided during the warranty period if the lamp suffers quality problems.
2: During the warranty period, the customer shall return the damaged goods or failed parts for inspection and repair by us. We will send the fixed or new parts back.
3: A replacement warranty will be provided once valid documents are presented.