Q1.Do you have any warranty? A:Yes,we have 12 months warranty on host machine,3 months free replacement warranty for spare parts.
Q2.Do you have any timely technology supports? A:We have a professional technology supporting team for you timely services. We have operation and user manual for your reference,also you can contact us by telephone,webcam and online chat.
Q3.How can I pay for the samples? A:Paypal,W.U or T/T etc,just chose what is easy for you.
Q4.What is your delivery time? A:Within 3-5 working days after your payment.
Q5.what’s your shipping method? A:It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX etc.)Please confirm with us before placing orders.
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FAQ
Q1.Do you have any warranty? A:Yes,we have 12 months warranty on host machine,3 months free replacement warranty for spare parts.
Q2.Do you have any timely technology supports? A:We have a professional technology supporting team for you timely services. We have operation and user manual for your reference,also you can contact us by telephone,webcam and online chat.
Q3.How can I pay for the samples? A:Paypal,W.U or T/T etc,just chose what is easy for you.
Q4.What is your delivery time? A:Within 3-5 working days after your payment.
Q5.what’s your shipping method? A:It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX etc.)Please confirm with us before placing orders.
About return and exchange 1: Please contact the seller before returning or exchanging the goods, otherwise the seller refuses the return request without any explanation 2: Any merchandise sold; Unauthorized repair, misuse, collision, neglect, abuse, liquid ingress, accident, alteration, Product quality problems caused by incorrect installation, or tearing or altering labels, machine serial numbers, and anti-counterfeiting marks.
Non-product quality problems, man-made damage, no return or exchange 3: Credit card chargeback is not supported. If the buyer applies for credit card chargeback successfully, the merchant only supports refund after receiving the goods. If the returned goods affect the secondary sales, the merchant refuses to refund. Including but not limited to logistics costs incurred during the return and exchange process, loading and unloading costs are borne by the buyer.