Q1. Can I have Free sample? A: Yes, We can provide 1-3 pcs Free samples, but the shipping costs should in your side.
Q2:How long is the lead time for samples? A:Mostly ship the same day or next day, ship way:by DHL/Fedex/UPS, take about 3-5 days on the way.
Q3:Could I use my own logo? A:Yes,silk printing and laser logo on product is available.Besides we also highly welcome to custom the package,such as paper card,gift box,blister package and so on.
Q4:Do you accept customers’ own design? A:We have OEM and ODM service, welcome customers own design, and we have a professional team having much experience in designing and manufacturing.
Q5:What format of the file do you need if I want my own design? A: We have our own designer in house. So you can provide JPG, AI, cdr,step or PDF, etc But if you need custom logo, AI files is better. If you need desgn new product, Step files is better.
Q6:Do you have your own factory ? A:Yes,we are Sedex certificated factory with 12 years silicone product experience.
Q7:How to place an order? 1. Sample approval. 2. Client makes 30% deposit and completed the balance after inspection. 3. 3. Mass Productionand inspection. 4. 4. Arrange shipment. 5. Follow up logistics to confirm customer receipt.