We are fully aware that you may have some questions to clarify.As a result, we generated some questions that you might be interested in
Q: Do you offer free samples before ordering in bulk?
If the sample quantity is not large, we will try to apply for free. If it is large, we need to charge some fees. Then the delivery cost should be borne by you.
Q: How do I pay for my order?
A: We accept wire transfer, paypal, Western Union, Currency gram, visa, electronic check and other payment methods.
Q: How long will it take to receive the order after payment?
A:
1. Sample ordering time: about 3 to 7 days depending on the complexity of the sample.
2. Bulk order time: about 10 to 20 days, depending on the details of the product order.
3. If it is urgent, we can speed up because we are a manufacturer with a factory.
Q: What is the minimum order quantity for each different OEM/ODM product?
A: The minimum order quantity may vary, depending on the complexity and packaging of the customer's product.
If you have more questions, please feel free to contact us.
Q: Are your products effective and safe?
A: We choose safe materials that can meet most regional and national standards for cosmetics. In the development phase, we do a lot of work to obtain clinical data to confirm that our product is effective.
Q: What kind of certification do you have?
A: we have a product MSDS certification, and is China guangzhou ISO22716 / ISO9001 / GMPC/CE/SGS/TUV/COA, MSDS certification factory.
Q: Can I make products with my own brand?
A: Yes, we provide OEM and ODM services to domestic and foreign customers. We can also give you some professional advice.
Q: Can you provide a print design on the package?
A: Yes, if the customer has design requirements, we will have a professional and experienced team of designers to meet your needs.
Q: Can you provide us with customized ingredients and ingredients?
A: If a customer wishes to use a specific ingredient/ingredient, we can have the RD department synthesize a sample and then test the stability of the ingredient. If it is a special ingredient, as long as it meets the regulations of the Chinese government, we can also help with procurement.
Q: Can we entrust our ingredients to Chingo?
A: As long as the goods comply with INCI (International term for Cosmetic Ingredients), MSDS (Material Safety Data Sheet), CAS NO. And COA (Certificate of Analysis), and they are legal, safe, stable and not hazardous to consumer use, we will accept.
Q: Does the product need to be certified by the government after completion?
A: As long as the customer's product does not contain any "medical" applications, Chingo does not require any manufacturing services certification.
Q: If we have a physical product, can Chingo copy it?
A: Because the product is already synthetic, even the most advanced equipment cannot accurately identify its ingredients. Therefore, we can only test by smell, quality, application and sample.