Q: Are you a trading company or manufacturer? A: We are the MANUFACTURER in Wenzhou, China and we established in 2003. Q: What is your main products? A: We are specialized in all kinds of hair beauty equipment like hair curler, hair straightener, hair comb and etc. Q: What is your main market? A: Our top 3 market: South America 25%, Mid East 18%, Eastern Asia 11%. Q: Will you supply samples for test the quality? A: Yes, samples can be offered as your required. The sample charge and shipping cost will be paid by buyer, but we will refund the money when you place the order. Q: Which approval have your passed? A: We have CB, GS, CE, ETL, EMC, CCC, RoHs certification. Q: Do you accept custom made? A: Yes, we do support it like color, packaging, plug etc on your request Q: What is your warranty about your product? A: It has 1 year warranty. If any quality problem happen during this period, we will take the shipping cost and replacement. Q: What is your payment terms? A: Normally 30% deposit before production balance payment before shipping. Other payment terms can be discussed further. Q:Why choose us? A: We have a professional and experienced R&D team, and keep ahead of craft brother in the range of technology, management,production and after samples system. All products will be tested before shipment and guarantee everything in perfect condition