Q1. Can I order LED light samples? A: Yes, we welcome LED light sample orders to test and check quality. Combined samples are acceptable.
Q2. How about the delivery time?
A: The lead time for samples is 3-5 days, and the delivery time for large quantities is 1-2 weeks.
Q3. Do you have any MOQ limit for LED light orders?
A: Low MOQ, 1 piece sample for inspection is welcome.
Q4. How do you ship goods and how long does it take to arrive?
A: We usually ship LED lights via DHL, UPS, FedEx or TNT.
Usually takes 5-20 days to arrive.
Air and sea shipping options are also available.
Q5. How to place an LED light order?
A: First let us know your requirements or applications for LED lights.
Second, we make a quotation based on your requirements or our suggestions for LED lights.
Thirdly, the customer confirms the sample and pays the deposit to place the formal order.
Fourthly, we arrange the production of LED lamps.
Q6. Can I print my logo and customized color box on the LED light products?
A:Yes. Logo can be printed on LED light products.
Customized color boxes require a certain quantity.
Please notify us formally before production and confirm the design based on our samples.
Q7: Do you provide guarantee for the product?
A: Yes, we provide 1 year, 2 years and up to 3 years warranty for our products.
Q8: How to deal with product failure?
A: First of all, our products are produced under a strict quality control system, and the defective rate will be less than 0.1%.
Secondly, during the guarantee period, we will send new lights with small new orders.
For defective batches of products, the damaged product accessories will be sent to you when you place an order next time.