Q 1: When can I get a quote?
A 1: Our sales staff will usually provide you with a quote within 2 hours of receiving your inquiry.
Q 2: Can I customize logo and packaging or private label?
A 2: Yes, if you need a logo or customized packaging, please contact us for specific details.
Q 3: Can you design from my ideas or drawings?
A3: Yes, we have experienced designers and our own molding factory, we can design or open the mold according to your requirements, and the price is very competitive.
Q4: Do you accept small orders?
A4: Yes, we accept small orders or trial orders to test the market demand.
Q 5: Can I get your samples first to check the quality?
A 5: Yes, we would like to provide samples within 7 days and some samples are free of charge.
Q 6: What is the shipping method?
A 6: For sample orders, we can ship by FedEx, DHL, TNT Express, we have 35% discount, and large quantities can be shipped by ocean freight according to customer's request.
Q7: How long does it take for you to ship? Do you have stock?
A7: For products in stock, we can ship within 5-10 days. Normal lead time for mass production is 20-45 days.
Depends on the quantity of the order. We do have some standard products in stock, but stock levels are always fluctuating. Please feel free to
Contact us for more up-to-date information.
Q 8: What about after-sales service?
A 8: We do 100% inspection during production and before packing. If there is any problem with the function and quality of the product, we will provide replacement service within the next working day.