1. Is the battery used in the battery pack grade A cells?
Yes, we used Grade A and Brand new cells inside.
2.Do you test and match the battery before installing the battery pack
Yes, every cell will be tested capacity, IR, voltage to surely match
Voltage:The deviation less than 0.01V
Resistance:The deviation less than 0.1mΩ
Capacity: Tested and label the data on each cell
3.How do I store my batteries?
When the product is not in use for a long time, it should be stored in a dry, clean and well-ventilated warehouse at 10°C~35°C, avoiding inflammable and explosive materials; the battery pack should be charged and maintained regularly
every three months to ensure that the battery best performance state.
4.What is the cycle life of the battery?
6000 cycle life @80% DOD
5.What's the warranty of your 48V/51.2V battery pack.
We provide 5 years warranty, if there is broken item under quality problem within warranty time, we will offer free replacements or refund, up to your needs
6.Do your batteries support series or parallel
connection Our 48V battery packs support up to 15pcs in parallel, if you need series connection, please contact our sales staff.