Q1. Can I have a sample order for machine vision light? A: Yes, sample orders and any orders are acceptable.
Q2. What is the lead time?
A: 3-5 days for sample/small(<50pcs) orders, 1-2 weeks for bulk buying (>50pcs).
Q3. What's your MOQ for the machine vision light? A: The MOQ is 1pcs.
Q4. What's your shipment term and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days by air. Shipping by sea is also acceptable.
Q5. How to place an order for machine vision light? A: 1, let us know your requirements or application.
2, we quote.
3, you confirm and pay either deposit or full amount for your order.
4, We ship the goods if in stock, or arrange production if not.
Q6. Do you support private labels? A: Yes, we do.
Q7: How long is your product warranty? A: We offer 2-5 years warranty for our products.
Q8: How do you deal with the faulty products?
A: 1, Our products are produced in strict quality control system with a 0.2% defective rate.
2, If non-artificial damage, dysfunction or errors happen during the warranty period, customers can go for repair, replacement or partial/full refund.