Thank you very much for your interest in our products, here are a few questions you may want to answer. 1. What is the MOQ of your products?
Usually our MOQ is 100 pairs. However, we will accept you for a lower quantity of trial orders. Please feel free to tell
us how many pieces you need, we will calculate the cost accordingly, hope you can place a big order after checking the quality of our products and understanding our services.
2. Can I get a product sample?
Of course, we usually provide existing samples. But custom designs need to charge a little sample fee. When the order reaches a certain quantity, the sample fee is refundable.
3.How do i choose logistics?
We usually send samples by FEDEX, UPS or DHL. If you have a carrier account, you can use your
account to ship. if not, you can pay us the shipping cost and we will use our account to ship. It takes about 10-15 days to
arrive.
4. How long is the lead time for product samples?
For existing samples, it takes 2-3 days. If you want your own design, it will take longer, depending on the complexity of your design, etc. In any case, we will respond to your request promptly.
5. How long is the production period of the product?
Our daily output can reach 3000 pairs of shoes, which can ensure fast delivery even in
large quantities.
6. If I want to design the product by myself, what format file do you need?
We have our own designers. So, you can provide JPG, AI, CDR, DWG, MAX, PRT, STEP, or PDF, among others. We will make 3D drawings for the mold or printing screen according to the technology for your final confirmation.
7. How can I place an order if I have a logo to print the product name?
First, we will prepare the photograph for visual confirmation, and next we will make a real sample for the second confirmation. If the sample is qualified, we will eventually proceed to mass production.
8. What's your payment term?
Our normal payment terms are 30% deposit after order and 70% balance when arrangements is made with the shipping agent, We also accept L/C at sight.