1.Q:Does your products meet related standard? What certificates you have got? A:Yes,all of our prcducts have passed related grade approval. 2.Q:Can you provide sarmple for test?How about the sample cost? ls it refundable? A:We are willirg to provide free samples to customer test.Some samples can be free,and also some samples need to charge,but the sample fee is refundable when order placed. 3.Q:Is the OEM/ODM Service available? A:1)We can print your logo and brand name on the products. 2)We accept customized packaging as per your requirements. 3)We can provide ODM salution for our customers. 4.Q:Do you have Amazon shipping experience? A:We have many clients are from amazon,and we can ship to your amazon warehouse directly. 5.Q:What's your MOQ? A:Our MOQ usually ccmes to 1000 pcs,but vwe accept the small order quantity for test. 6.Q:Can I visit your factory? A:Welcome to visit our factory,and we willshow you our professional production process, and hcping we can have a long cooperation vwith you. 7.Q:How do l know if you ship out my order? A:The tracking number(DHL,UPS,FedEx,TNT,EMS etc.)or Air Waybill or B/L by Sea will be sent to you as soon as your goods are shipped out,we also follow up the delivery and keep you informed.The helpful after service is provided-We support what vre sell. 8.Q:What's your sample time?What's your delivery time? A:3 days for sample,and 10-15 days for mass production.It's depends on the quantity.