Q: What do you do?
A: We are a factory that customizes metal handicrafts, and we can make various metal handicrafts according to your requirements and preferences.
Q: What are the advantages of your metal crafts?
A: Our metal crafts have the following advantages:
●High quality: We use good materials, craftsmanship, and attention to detail.
●Reasonable price: We purchase directly from the factory without intermediaries, so the price is cheap.
●Variety of styles: We have many molds to choose from, and you can also design your own shapes and styles.
●Personalized design: We have professional designers who can help you design and modify for free.
●Fast delivery: We have an excellent production and logistics team that can complete production and delivery on time.
Q: How do you ensure quality?
A: We attach great importance to quality issues, so we will implement strict quality control and testing during the production process. Each product will go through multiple processes and inspections to ensure there are no defects or defects. If you find any quality issues or damage, please contact us within 7 days of receiving the goods and provide relevant evidence (such as photos or videos), and we will refund or compensate you according to the situation.
Q:Can I customize the product?
A:Yes, various customized copper handicrafts can be used. Please provide your product dimensions, design drawings, or request us to provide free design. You will soon receive the most reasonable quotation.
Q: How is your delivery date?
A:According to the quantity of orders and the complexity of the process, mass production will take 10 to 30 days.
Q: Do you inspect all the goods before delivery?
A:Yes, we conducted 100% testing before delivery.
Q: What is the usual payment method?
A:T/T,L/C,D/P D/A,PayPal, Western Union remittance, custody.
Q.How did you establish a long-term and good relationship with our company?
A:We maintain good quality and competitive prices to ensure that our customers benefit. We respect every customer and also respect our friends. No matter where they come from, we sincerely do business with them and make friends.
Q: What are the main features of your product?
A: Our product features high-quality materials, durability, and easy-to-use design. It's perfect for family or business occasions or bars。
Q: How long does it take for the product to ship?
A: We aim to ship orders within 48-72 hours of receipt. Delivery time will depend on your location and the chosen shipping method.
Q: Do you offer international shipping?
A: Yes, we do offer international shipping to most countries. Please select your country during checkout to see the available shipping options and estimated delivery times.
Q: What is your return policy?
A: We offer a 30-day return policy for unused and unopened products. Please contact us for more details on the return process.
Q: How can I contact you if I have any questions or concerns?
A: You can contact us through our online chat service, email, or phone. Our customer service team is always ready to assist you.