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Q : Could I use my own LOGO，Products’ Label, Packaging or design on goods?
A : Yes, customized logo and design are available, We can use different processes to customize the logo, such as printing, label or bronzing, etc.
Q : Can I have a sample order ?
A : Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q : What is your minimum order quantity?
A : Normally MOQ 100pcs, but we also accept small sample order for quality clients.
Q : Can you produce according to the samples?
A : Yes, we can produce by your samples，pictures or re-design. we offer customization service on these.
Q : How soon is the lead time?
A : For sample order, 3-7 days. For bulk order, 3-5weeks.
Q : How can you guarantee the quality?
A : Professional product quality inspection team ensures order defective rate;
Otherwise, we take full responsibility according to our wholesome after-sales support system.
Q : What are your terms of payment?
A : Generally, 30% T/T in advance, 70% balance before shipment.
Q : Are you a factory or trading company?
A : We are a professional manufacturer of hydroponics products with more than 16 years of export experience.
Q : May I visit your factory?
A : Sure, you are welcome at any time. We have two factories, one for electronics and lighting, the other for sewing products such as grow tents, bubble hash bag and planting grow bags etc.
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