Q1: Can you send samples?
A: Of course, we can provide customers with free samples and express delivery services to all over the world.
Q2: What product information do I need to provide?
A: Please provide your grade, width, thickness, surface treatment requirements and the quantity you need to purchase.
Q3: This is my first time to import welding materials, can you help me?
A: Of course, we have agents to arrange shipping and we will work with you to complete it.
Q4: What shipping ports are there?
A: Generally, we ship from Qingdao Port, you can specify other ports according to your needs.
Q5: How about product price information?
A: The price changes according to the regular price changes of raw materials.
Q6: What are your payment terms?
A: Payment <=1000USD, 100% in advance. Payment >= USD 1000, 30% T/T in advance, balance before shipment or based on BL copy or L/C at sight.
Q7. Do you provide customized product services?
A: Yes, if you have your own design, we can produce according to your specifications and drawings.
Q8: What certifications do your products have?
A: We have ISO 9001, MTC, third-party inspection such as SGS, BV, etc.
Q9: How long does your delivery time take?
A: Generally, our delivery time is within 7-15 days, it may be longer if the quantity is extremely large or special circumstances occur.
Q10: How many countries do you export to?
A: We have exported to the United States, Canada, Brazil, Chile, Colombia, Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya, Ghana, Somalia and other African countries. We have rich export experience and are familiar with different market needs, which can help customers avoid a lot of trouble.
Q11: Can I visit your factory?
A: Of course, we welcome customers from all over the world to visit our factory.
Q12: Is there quality inspection before product shipment?
A: Of course, all our products undergo strict quality testing before packaging, and unqualified products will be destroyed. Customers can also designate a third party to inspect products before shipment.