Weihai Suntown Lighting Co., Ltd is a Chinese company, has been supplying kinds of lighting products and lighting replacement service for years to global customers.Suntown has and offers, A wide rang of products, including Incandescent Bulbs, Halogen Light, CFL Light and LED, providing you with a large selection; Professional technicians and advanced production and testing equipments underline our confidence in reliable and stable quality. Also obtaining certificates like ISO, CE, RoHS and GOST opens the door for stepping into overseas market; Knowledgeable sales team with years of international trading background and helpful service team ,let you experience smoother and more comfortable communication and interaction;The best price/quality ratio; Available stock Sustainability, since Suntown has the awareness to take its responsibility for environment to developing the solar panel lighting. Stable technology, a wide range, competitive prices, high quality service and fast delivery, these are the core benefits that Suntown offers our customers as a standard. We also place great emphasis on the personal relationship with our customers based on business but beyond. So we firmly believe that we can expect a fantastic future if we treat our customers and each other with care and respect every single day.
Company Profile
FAQ
Q1. Can I have a sample order for led light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order? A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light? A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products? A: Yes, we offer 2-5 years warranty to our products. Q8: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.