Q1. Can I get the sample before placing the order? A:Yes, We support sample, if during the event ,you only need to pay the freight .
Q2. Can your factory accept customized orders?
A:Yes, customized logo ,material ,size,thickness,pattern. packing are acceptable. Please kindly provide source file for your product. If you need, we have a professional team over 20 peoples of designers to customize for you . Go and talk to our salesperson about your ideas!
Q3. What is the MOQ?
A:MOQ needs to be determined according to different packaging methods and materials. Minimum 500. For more information, please consult our salesman.
Q4. How do you guarantee the quality?
A:Each goods in the factory, storage, delivery will be carefully checked by QC ,which has 10 people with 5 years of experience , to ensure the quality of goods to the maximum extent, if the goods in transit damage, quality problems, please take photos retained, and contact the salesman the first time. Customers are also welcome to visit our company.
Q5. Can I get a discount ?
A: We always hope to establish a long term business relationship with our Customers. And we hold the opinion that discount does not mean lower quality. Would you like to know exactly how much discount you can get on your order? Let's consult your order now!
Q6. What payment terms can you accept?
A:Our usually payment term is T/T,L/C,Ali pay,etc. (Only US dollars and RMB are supported for the time being. We are opening the payment in other currencies, please wait patiently)
Q7. How long does it take to ship to my country?
A:The transportation time depends on your address and the mode of transportation you choose. Sea transportation takes the longest while air transportation is the fastest. You need to provide address and postcode as well as the quantity of goods for the specific time. Our salesperson will inquire and recommend the most suitable mode of transportation for you the first time.
Q8. Do you have any certificates?
A:Yes, we provide all kinds of test reports, certificate of origin.