1.
Question: What is your minimum order quantity? Can you deliver large quantities promptly?
- Answer: Our minimum order quantity is 1 unit. We have our own stock warehouse and can provide large quantities of vehicles at any time. Specific vehicle configurations need to be confirmed by both parties.
2. Question: What are your shipping methods?
- Answer: We offer both land and sea transportation. We can ship by LCL (Less than Container Load), FCL (Full Container Load), or RoRo (Roll-on/Roll-off) vessel.
3. Question: How long is your delivery time?
- Answer: Typically, delivery takes 15-25 working days after receiving your deposit. The specific delivery time depends on the
vehicle model, configuration, and quantity, which need confirmation from both parties.
4. Question: What payment methods do you accept?
- Answer: We accept flexible payment methods, including wire transfer and cash.
5. Question: What products can you provide?
- Answer: We offer Chinese electric vehicles such as BYD, Xiaopeng, Volkswagen, Tesla, as well as gasoline vehicles and
automotive parts.
6. Question: Are your cars new or used?
- Answer: Our cars come in both new and used conditions. According to China's export policy, we follow these procedures: 1)Register in China, 2) Return the vehicle license upon arrival at the Chinese export port, 3) Directly export new cars to your
country after the license has been returned. Specific vehicle configurations need to be confirmed by both parties.
7. Question: Do you conduct testing on all items before shipment?
- Answer: Yes, we conduct 100% testing before shipment, including basic equipment tests on roads, climbing, rain, water
crossings, etc.
8. Question: How do you ensure my order after placing it?
- Answer: We track your order and provide production videos throughout the process. After shipment, we track the location of the items and provide it to you until you receive them. We also have dedicated customer service to receive your feedback.