Q1: How Do I Place An Order?
A: You can send an inquiry by Alibaba, or by emailing us directly.
Q2: Will you supply free sample to check the quality?
A: Existing sample is free. If make sample according to your design, the sample mold charge will be requested.
Q3: What can I customize about my card?
A: The customized services we provide includ: Material, Size, Thickness, Printing, Surface, Craft, Nfc Rfid Chip Etc.You can add anything you want to the card.
Q4: I want to use my own design, what format of design files do you need?
A: AI /PDF/CDR/PSD etc. files are great.Please don't forget vectorise to prevent us from missing fonts.
Q5: Can you provide design services?
A: We have an experienced design team, welcome to contact us, we will provide free product design services according to your needs.
Q6: How to make sure the printing color is correct?
A: Using offset printing, there will be about 10-20% color difference, if you need accurate color matching, please provide the PMS color code for our reference, we can reduce the color difference to less than 10%. If you have a color swatch card that we can keep track of, we can keep the color tolerance around 5%.
Q7: What payment methods do you support?
A: Normally, 100% advance payment, but if the amount is large, we can discuss it later.
For payment method, TT, Western Union, Paypal, Alibaba Trade Assurance order are all ok.
Q8: How long will it take to receive my card?
A: We usually ship the product within 5-10 days, You can also apply for expedited order service. We will show you product videos or pictures before shipping.