Tianjin Quanqi Candle Wicks Co., Ltd.—FAQ
1.What'S The Moq And Can I Order Less Than Moq If I Want To Customizethe Products?Generally, The Moq For Customized Products Is 500Pieces. However, If Youorder Less Than Moq, You Can Contact Us And We Can Consult With Thisproblem.
2.Can I Get Some Samples?
Of Course, You Can Get The Free Sample But You Should Afford Express/Freight Charge.
3.What' S Your Mode Of Transportation?
We Support Transportation Methods Of Air, Sea And Express Delivery(Dhl/Fedex/Ups/Tns,Etc)
4.How Can You Promise The Quality Of The Products?
Firstly, We Have Complete Testing Equipments, And Have A Quality Checkingdepartment, Qualified Enviromental Protection System In Accordance Withthe National Standard, And Clean Production Environment As Well.Secondly, You Can Insure The Quality According To The Sample.Finally, We Provide Claim Settling Service If The Products Have Any Qualityproblems.
5. How Can I Pay For The Orders?
We Recommend Trade Assurance Payment On Alibaba. We Also Support L/C,D/A,D/P,T/T.
6.How Can You Insure Your Delivery Time?
Firstly, We Have 3 Producing Lines, One Is For Bulk Order, One Is For Smallorder And One Is For Urgent Order.
Secondly, We Will Give You A Discount If We Deliver The Products After Thedate We Agreed.
7.Can I Customized The Products?
Yes, We Can Make The Products According To Customers Request, Includingpacking, Material, Specifications And So On.