Q1. How long is the warranty period? A1. We have a one-year warranty. Some small parts can be replaced for free. Q2. What should we do if there are quality problems during the warranty period? A2. We can provide free technical support and software upgrade services. Q3. Can we print my logo on the product? A3. Yes, we can. We support original equipment manufacturers. Q4. What is your delivery time? A4. We will arrange your order as soon as possible after the first payment, generally 3-10 working days.
Q5. What should I do if the received product has an unusable feature? Who bears the return shipping and customs duties when the buyer requests a return? A5. If there are any issues with the received goods, we will assist in handling them and can replace parts and repair the machine. If the buyer requests a return, the return shipping and customs duties shall be borne by the buyer. Q6. What if I can't use the machine? A6. We have operation video and user manual for your reference, and we also have 24-hour online service. Q7. What is your mode of transportation? A7: We can transport goods by air or sea. According to your needs and your place of receipt, we can match the best mode of transportation.
Q8. How many payment methods do you have? A8. We accept wire transfers, transfers, and secure payments.