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SALES AND SERVICE NETWORK
FAQ
Q1, Do you test all your goods before delivery?
QA: Yes, we have 100% test before delivery. All items of every order enjoy 1 year warranty from the date of shipped on board.
Q2, Can you provide samples? QA: Yes, samples are no problems .But the customers have to pay the sample cost and the courier cost.
Q3, How to solve the quality problems after sales? QA: First of all, please take photos and Video of the problem product and send it to us. Then, We will make a satisfied solution for you within 24 hours after we identify and confirm what problem occurred to the problem product exactly.
Q4: Is it OK to print my logo on colorful box, host and remotes? QA: Of Course! OEM and ODM orders are welcomed.
Q5: How about the shipment? QA: By DHL, UPS, Fedex, TNT, It's usually 5-7 days. By air cargo It's 3-4 days. By sea to sea port, It's usually 15-30 days.