Q1. What is your products range?
Q2. Are you trading company or manufacturer?
• We are a professional manufacturer of Laboratory, industrial equipment, and we have our own factory.
Q3. Do you provide samples? Is it free?
• Yes, we could offer the sample. Considering the high value of our products, the sample is not free, but we will give you our best price including shipping cost.
Q4. Do you have warranty?
• Yes, we offer 1 year warranty for the spare part.
Q5. How long is your delivery time?
• Generally it is within 7 working days after receiving the payment if the goods are in stock. Or it is 15 working days if the goods are not in stock, depending on order quantity.
Q6. What is your terms of payment?
• Payment≤15,000USD, 100% in advance. Payment≥15,000USD, 70% T/T in advance, balance before shipment.
(If you are worried about the payment security of your first order, we suggest that you can place a trade assurance order through Alibaba. If we cannot meet the agreed delivery time, you will get 100% of your payment refund. )