1. Can you ship to my country?
we will ship directly from factory in China. Please contact us for freight and details.
2. Can your products’ label, packaging, design be customized?
Yes, we offer customization service on these.
3. Are you a trading company or a manufacturer?
We manufacture products ourselves which guarantees a competitive price and product variety.
4. Can you make products from our designs?
Yes, we can do OEM, ODM and OBM, Feel free to let us know your requirements.
5. What is your warranty? What can I do if my fixture has a problem?
If you have a product issue, contact your sales representative for support.
6. Is it discreet shipping/package?
Yes. It is discreet shipping. All packages without any images, any labels “grow lights”, “grow tents” or brand name mentioned on the packages; and shipped with plastic foam to stick the light and keep it safe.
7. Will your lights match the electricity of my facility?
Our fixtures are in line with the local commonly used electricity specifications, if you have special requirements can contact our sales representatives to customize.
8. What is your delivery date?
A. The delivery date is within 3-25 days after received the payment.