Q1:I am a novice foreign trade, how to finish an order? A1:First of all, you can contact us by email (278073700@qq.com) Our professional staff will answer you any questions, or,you can directly consult our customer service Q2:What's the order process? A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me) > Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me) Q3: Can I get a product sample? A3: Yes, of course. We will make sample after you paid setup cost. And we will take picture for your check. If you need physical sample, we will send you one for free.But you need pay the postage Q4: Can you make glitter, glow, epoxy items? A4: Yes, we can.also other crafts.you can ask customer service. Q5: How many products do you have? A5: We specialize in acrylic products: acrylic keychains, acrylic holders, acrylic paper clips, acrylic quicksand boards, acrylic.badges, acrylic lapel pins , acrylic spring shakers, etc Q6:How about your company payment? A:For sample or small order, always use paypal, or alibaba insurance order. For bulk order can use T/T or alibaba insurance order. Q7:How do you ship the goods? A:We usually ship by DHL,UPS,FedEx or TNT