Q1: What's included in products?
A: It is included blower, repair kits, nails.
Q2: Do you have any warranty for your products?
A: The warranty is 1 years, all our products are strictly tested from the material incoming to shipment and the quality are reliable.
Q3: What’s the product lead time?
A: The product lead time depends on the quantity and the time that you place order. Usually, they can be finished within 7-10 working days.
Q4: How do I clean it?
A:We recommend that stains on oxford bounce house should be dealt with immediately if found. You can use clean water or soapy water to wipe it gently. If stains have been fixed on the bounce house for too long, you need to use a professional cleaner to clean it. If there is no professional cleaner, adding a small amount of white vinegar or baking soda to the soapy water can have a good decontamination effect.
Q5: May I have my own logo and design for the inflatables?
A:Yes, of course. We own an experienced design team to offer you customized design. Your specific logo and design is acceptable.
Q6: How about the quality?
A:Always a pre-production sample before mass production; Our products undergo rigorous testing and meet industry standards, ensuring that they provide a safe and enjoyable play experience for children. Many regular customers from us and have used for a long time without problem.
Q7: OEM/ODM service is acceptable?
A:Yes, we support OEM/ODM. You can send us your own design photos with detail requirements, then we will send you 3D drawings for confirmation before production.
Q8: How do I use the product?
A:It is very easy to set up. You just need to find a flat ground, opean the package of inflatables and air blower, unfold the inflatables, then connect the air blower with inflatable. Turn on the electricity to inflate it.
Q9: How do I pay?
A:You can choose the payment by Alibaba Trade Assurance, T/T, Western Union, Moneygram, Debit card, Credit Card etc.