1. What's your trade term? A: EXW, FOB, CNF, CIF, DDP 2.What's your payment term? A: 30% deposit before production and 70% balance against copy of B/L; 100% irrevocable LC at sight; Western Union. 3.Can you make OEM/ODM? A: Yes. 4.Do you offer sample service? A: We supply samples of ready design and customized design. 5.How long is the sample time? A: Appr 7~15 days. 6.What is your MOQ for OEM/ODM products? A: 500-1000per item. 7.Can your products pass safety tests? A: Our products comply with regulations globally, like EU/ASTM/ASNZS/SOR, etc. 8.Does the material environmental? Can you supply FSC material? A: The raw materials we use are Non-toxic, we use water-based lacquer. FSC material is available. 9.Certificates for factory. A: ICTI, BSCI. 10.What is your delivery time? A: 35~65 days. 11.How to protect our legal rights? A: We can sign NDA to protect your designs. 12.What is your main market? A: We have partners all over the world.