Q1: Are you manufacturer or trading company?A1: We are manufacturer. We have a 30000 m² factory and a 1000 m² showroom, at where employees nearly 500 people. Our products are exported to more than 60 countries and regions. We have a wide variety of products and more than 13 years of experience in this field. Our sales team are professional to serve you with all kinds of problem.
Q2: Can I get free samples?can you do custom logos and packing?
A2: Usually sample cost need to be paid. Detailed cost need to be discussed with each other. Once order is confirmed, sample cost would be returned to you.We can provide customized designs and packing as you need.
Q3: What’s your sample and production lead time?
A3: The samples need 7-15 days after sample order confirmed .Production need 45 days after order confirmed.
Let us know if you have urgent orders and we will arrange as fast as you need.
Q4: Can I mix different colors per item?
A4: Yes, you can mix different colors per item.
Q5: Payment terms of order:
A5: We usually follow T/T payment---30%deposit and 70% balance against Documents Copy and also accept L/C at sight. If you need other payment term, we can also discuss about it.
Q6: How to deal with quality problem?
A6: Firstly, Our products are done under strict quality control system and the defective rate is low. Secondly, Once you find some quality problems, please send the pictures to us, we will solve it quickly.
Q7: What's your annual turnover?
A7: Our annual turnover of 2021 is over 25 million dollars and it's keeping growing rapidly every year .