Q2. What’s your delivery time?
Stock item can be delivered within 3~7 days. Mass production item takes 15~35 days.
Q3. What’s the package, can u provide package according to my requirement?
If customer have no request about packing, usually pack according to neutral export package without any logo.
If requested, we can do according to customer’s packing requirement such as using inner box or put on customer’s company logo, the details can be discussed before order confirmation.
Q4. Could u accept various kinds of orders?
Yes, we can assist to ship all goods together which is more convenient for you.Usually customers buy one full container.
Q5. Which countries have you exported?
We export to all over world for 12 years .For example Russia, Poland, Germany, Finland, Italy, Spain, Norway, United States, Canada, Brazil,Turkey, Thailand, Korea, Ecuador,Australia, Peru, Chile and UAE, etc,
Q6. How about the product quality?
All the products will be handled with a full system of SOP from design,mold, installation, quality, and package to guaranteed production correctly.
Q7. What will you do for quality complaint?
Yes, We respond to customer within 24 hours.we have after-sale department to support u. After technician check the photo or video about products, if confirm it is our problem, we will compensate same quantity high quality products to you, or return funds.
Q8. What about the delivery way?
We can ship by sea ,by air,by land,by all kinds of express. Depend on the order u buy and your requirement.We have many years experience in export transportation,can give you the best solution.