Q2: May I have free samples before ordering?
A2: Yes, for small amount,free samples can be provided.Freight is collected on customer.
Q3: What’s the MOQ?
A3: No MOQ for standard products.Custom parts can be discussed.
Q4: How to proceed an order?
A4: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Finally We arrange the production.
Q5: What is the lead time?
A5: Common items are stocked--3-5 days
Big volume order usually takes about 20-30 days,It also depends on the specific order quantity.
Q6: Do you have product warranty?
A6: Yes,12 months warranty.100% inspection on finished products before dispatch.Inferior products can be returned or replaced without excuse.Products that exceed the warranty period and are artificially damaged will not be returned or replaced.
Q7: What payment terms do you support?
A7: TT,TD,TP,L/C,Western Union,Paypal,Money Gram are avaiable, and for TT we accept 30% deposit in advance , 70% balance against copy of B/L .