Q1: Are you a trading company or manufacturer? A1: We are a professional manufacturer and exporter of medical consumables.
Q2: Can I have a sample before the order? A2:Yes, stock samples are available and free with small quantities. If QTY is large, we'll charge a certain cost accordingly. And sample freight will be at customer's cost.
Q3: What is the MOQ ? A3: We try all our best to satisfy our customers with low MOQ, and accept mixes with different models.
Q4: What is the standard delivery time? A4: Usually mass production needs 15-20 days. For OEM & ODM orders, delivery time varies and negotiable.
Q5: Can I visit your factory? A5: Sure, warmly welcome your visit to UNIMASTER. Please try to contact us first by email or phone. We will make the appointment and the most reasonable planning for your transportation.
Q6 . Do you take OEM & ODM orders? A6: OEM & ODM orders are always welcomed. please Send your requirements in details, we provide custom-make service to meet different needs of global clients with different budgets.
Q7: What is your warranty period? A7: Warranty period is from 1-3 years, depending on the product type.
Q8: What certificates do you have ? A8: Our company is ISO 9001 & 13485 certified , all our products are CE & ISO approved.