1. Q: What's the warranty and service?
A: We provide OEM and ODM service and customized service,3 years warranty for Whiteboard/Touch Frame ,1 year warranty for others.
2. Q: MOQ, Delivery term, Payment term?
A: Our normal order MOQ is 1 pcs, OEM MOQ is >100pcs.
Delivery term: EXW, FOB, CNF, CIF.etc is no problem.
Payment term: T/T, Western Union, Paypal, Escrow.etc
3. Q: Whether to provide any teaching software?
A: Yes, we provide free education software and update the features timely.
4 Q: How to make the order?
A: Send detailed inquiry to us, then we will reply you with the Proforma Invioce. Make the payment after you confirm the PI. Weship out the products by express or by sea within 3~5 days upon to your q'ty after we receive the payment. Then you will get the cargos soon.
5.Q:What's the after-sales service?
A:7 * 24 hours service consultation and technical guidance.
Modular designed hardware,maintenance to be done without skilled technicians.All products have maintenance reference documents, and we can provide training for your maintenance personnel. Provide 1% spare parts for after-sales maintenance according to the purchase quantity.For large quality issue,we arrange special person to visit for after-sale maintenance.
6.Q: I have not done business with SEEKMIND before, how can i trust your organisation?
A: Our company has been on Alibaba.com for almost 5 years, and we have been specialized in the production of interactive products for more than 10 years. Our certified products also show how we are serious about our exports, for example, CE, UL, RoHS,FCC,ISO9001.