Q: who are we?
A: We are based in Guangdong, China, start from 2010,sell to Domestic Market(80.00%),Western Europe(8.00%),North America(7.00%),Southeast Asia(5.00%). There are total about 101-200 people in our office.
Q: how can we guarantee quality?
A: Always a pre-production sample before mass production;Always final Inspection before shipment.
Q: what can you buy from us?
A: USB connectors,usbc connectors,TYPE C connectors,waterproof vertical connectors,waterproof type-c connector.
Q:why should you buy from us not from other suppliers?
A: We have 17 years of experience in design, development and production.We have a perfective and fast support design and manufacturing team can meet customer furthest demand, complete product design, tool-up and ship prototype within 21 days.Q: Can provide a sample test?
A: Yes, we are pleasure to support samples to test.
Q: What's the lead time?
A: Samples: 5 working days (with stock); 3-6 week (without stock).
Mass batch: 4-8 weeks, depends on the P/N and the quantity of the order.
Please contact us for more details.
Q: What kind of payment do accept ?
A: T/T .
Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A: Yes , We have product catalogue. Please contact us on line or send an Email to sending the catalogue.
Q : Can you make customized products and customized packing?
A: Yes. We can make connectors according to your requests, please send us drawings or more detailed product information.
Q: Can you provide samples ? Are the samples free ?
A: Yes, we can provide samples. Normally, we provide 3-5pcs free samples for test or quality checking. But you have to pay for the shipping cost. If you need many items, or need more QTY for each item, we will charge for the samples.
Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T (Wire transfer). Please be sure that we can receive the same amount of the Invoice. And you can pay money In RMB. No problem.
Q : What about your delivery time?
A: We can send the stock products in about 5 working days. If without stock, or stock is not enough, we will check the delivery time with you.
Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL, FedEx, UPS, SF Express. That’s a Door to Door service.
For big packages, we will send them by Air or By sea. We will use good packing and ensure the safety.
Q : Can you provide Certificate of Origin?
A: Yes, Sure. We can offer it.
Q : Can I become an Agent or Distributor?
A: Welcome! Please contact us for more detailed discussion.
Q : which payment can be accepted?
A: 1.The payment terms can be flexiable depend on the quantity and products.
2.Usually, new customer we prefer the 100% T/T before shipping or 30%T/T advance before shipping.
Q : Can you provide the product performance test report?
A: Of course, we have our own lab to do industry standard performance testing for each product.
Q : Can you custom made as per our own drawing?
A: Yes,we have our own professional engineer ,can design die mould andcustom made as your requested.
Q : Will the goods be inspected before send out?
A: Yes, We have 26 people in quality inspection department, you know,quality is most important, we always put quality as the first consideration.
Q : Can l act as an agent for your products? Do you have your own brand?
A:No problem.We have our own brand name.
Q : Which port is the nearest from you?
A:HuMen port and NanSha port is the nearest.
All unit prices in this store are ex-factory prices, excluding tax and shipping.
For bulk purchases or customized products, please consult customer service to re-quote.