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Q: Do you provide samples ? is it free or extra ?
A: Yes, we can provide free samples. It's free.

Q: How can we get a quote?
A: Normally, we need 1)Specifications; 2 Quantity; 3)Material&Thickness; 4)Printing
Then full quotation will be offered within 24 hours.
Q: What format design file you want for printing?
A: AI; PDF; CDR; PSD; EPS.

Q: Can you help with the design?
A: We have professional designers to help with simple information such as logo and some images.
Q: What's the trade term and payment term? Custom Plastic Box
A: 30% or 50% T/T before production; Paid in full before shipment.
Q: May I have new sample made with my design for confirmation? Custom Plastic Box
A: Yes. We can do the high quality sample same as your design for confirmation.
Q: What about the lead time? Custom Plastic Box
A: It depends on the quantity. Normally 10 to 12 working days after receiving the deposit and sample confirmation.
Q: How can i know if my goods have been shipped?
A: Detailed photos of every process will be sent to you during the production.
Q: What shipping method can I choose? How about the shipping time of each option? Custom Plastic Box
A: DHL, UPS, TNT, FEDEX, BY sea, etc. 3 to 5 workdays of express delivery. 10 to 30 workdays by sea.
Q: How do you compute the shipping charges? Custom Plastic Box
A: We will supply the shipping charges according to the estimated G.W. when quote.
Q: Do you have MOQ? Custom Plastic Box
A: Yes, normally 1000 pcs. Also it depends on the specifications, workmanship and special material.
Q: How can you guarantee your quality? If we don't satisfied your quality, how will you do? Custom Plastic Box
A: Normally we do samples for you to confirm everything, and production will be same as samples.