Q766Q1. Can I have a sample order for solar light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 7-10 days, mass production time needs 15- 30 days
Q3. Do you have any MOQ?limit for solar light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes7-14days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for solar light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6.I want to buy a 4G camera, but how can I confirm that your camera can work with our SIM card? A: Our 4G cameras are factory tuned according to the frequency band of each client country. If you do not know the frequency band of your country, you can share your local operator/frequency band with me. I help you determine the most suitable version for you.
Q7. How to use and connect camera ?
RE:Easy plug and play well dear .Connect camera with panel , and open the mobile app to scan the QR code can add quickly . And we have the manual in package help you .
Q8. What is the warranty policy ?
RE: Free repair is the one year limited , but after one year , always welcome you ask me when you need help . Within 48 hours will solve the issue for you .