1. Q: Are you a factory or trading company?
A:We are a professional manufacturer of chocolate machinery and gummy machinery, as well as various ancillary equipment. We have professional team of workers , Designers and inspectors.
2. Q: What is the minimum quantity?
A: Our MOQ of machineis 1 set, MOQ of mold is 50 pcs..
3. Q: What are your main products?
A: Bean to Bar equipment, Grinding Machines (including Ball mills,Conches, Melangers), Chocolate Storage Tanks, Chocolate Melting Machines, Chocolate Tempering Machines, Chocolate Depositing Machines /Lines, Gummy Depositing Machines/Lines, Chocolate Coating Machines/Lines, Chocolate Enrobing Machines/Lines, Packing machines, PC & Silicone Polds, and so on.
4.Q: Can I have my own customized products?
A: Yes, we support OEM/ODM. We provide a full range of customized services, including mechanical customization, mold
customization, equipment layout design, and store layout design.
5. Q:What room conditions are required for production?
A: Chocolate:18°C-20°C(64F-68F), <45% RH Gummy: 20°C-24°C(68F-75F), <45% RH
6. Q:What is your after-service?
A: Full system integration and testing is completed at our facility. We also provide On-site and local training, commissioning,and technical support, as well as online technical debugging at any time you need.
7. Q: What is your warranty?
A: Our warranty period is 13 months. The free components will be provided if there is non-human damage when you receive the equipment.