Q: Are you a trading company or a manufacturer?A: Yes, we are factory, all machines are made by ourselves, we can provide customized service according to your requirements.
Q: Can you guarantee your quality?
Of course. We are a manufacturing factory. What's more, we attach great importance to our reputation. The best
quality has always been our principle. You can fully guarantee our production.
Q: What should I do if the machine cannot be operated when we receive it?
A: Operation manual and video demonstration are sent along with the machine to give instructions. In addition, we
have professional after-sales service for customers to solve any problems with the site.
Q: How to get spare parts on your machine?
A: We will send extra fragile spare parts and accessories, etc. Spare parts that are not damaged by humans will be sent
for free, and free shipping within the 1-year warranty period.
Q: Is there any installation direction after we received the machine?
Yes, we have a professional technical team and enthusiastic after-sales service. We will promptly solve any problems you encounter during the installation and packaging production process.
Q: Is there any guarantee to guarantee me to order from your company?
A: We are Alibaba on-site inspection factory, quality, delivery time, your payment are all
Guaranteed by Alibaba Trade Assurance. The machine will have a two-year warranty. During the warranty period, if any parts are not damaged by humans. We will replace a new one for you for free. The warranty will start after the machine is sent out and the bill of lading is received.