1.How to get a sample from you? A: It is necessary to pay for sample and freight charges. Please provide us with your effective address and contact number and we will arrange the sample in 3-5 days after confirming the receipt of payment.The sample cost canbe returned to you in following orders.
2.Do you accept small orders?
A: Yes, small orders are acceptable. Our aim is to provide you with low MOQ which helps small andmidsize business buyers to purchase our products without worrying about inventory risk.
3.How about the delivery time?
A:Usually production time is 10-15 days. It will be decided by the quantity of order.
4.What is your term of payment ?
A: Payment<=10000USD, 100% in advance. Payment>=10000USD, 50% T/T in advance ,balance before shippment.
5.How to ask for support if product failure in a warranty?
A: 1. Email us about the PI number, serial number, Product S/N number, show us more details such as Pictures, your testing report or video, if it is the quality problem of the product itself, we will resend a new one in the next order.
2. We will submit your case to our after-sales department, and solve it in 24 hours.