Q: Do you test all items before shipping?
A: Yes, we have passed 100% testing before shipment (basic equipment testing also includes roads, climbing, raining,
over-waterroads, etc.). Beside that, we would send you detailed pictures and videos to you before shipment.
Q: What is your production/delivery time?
A: The production/delivery time will be controlled within 30 days (generally, it can be shipped in 10 days and simple
configuration is 2-3 days.
Q: How to guarantee my order after placing an order?
A: We will track your order and provide production video throughout the process. After delivery, the location of the car will also be tracked and provided to you until you receive it. There will also be dedicated customer service to receive your follow-up feedback.
Q: How to place an order?
A:
1). Contact customer service to determine the freight and product model, configuration, quantity and other detailed information (you can also arrange freight forwarding by yourself);
2). After you confirmed the detailes, we provide you Proforma Invoice according to your final decision, which contains all product details;
3). You need to arrange 40% of the payment to our bank account, and then we will prepare the product to start production;
4). After the product is completed, the remaining payment is paid, and we arrange forwarder delivery (or
we provide relevant information to arrange forwarder transportation by ourselves);
5). After completing this process, the customer service will track the product location and notify you when it is about to arrive and when it arrives, so that you can quickly prepare for customs clearance and other related issues;
6). After getting the items, there will be a dedicat