Q: Are you a trading company or a factory? A: We are a professional manufacturer of steel furniture with more than 15 years of experience.
Q: What is the MOQ? A: The MOQ varies depending on different models. Please contact our sales directly for more information.
Q: How do you send samples? A: We usually send samples via international couriers such as DHL, FedEx, or UPS. We can also send to your forwarder.
Q: What thickness of material provides the best economy and durability? A: Generally we produce security box with a thickness ranging from 1.2mm to 3mm.
Q: Is there any warranty offered for the product? A: We offer a 1-year warranty.
Q: Is OEM & ODM acceptable? A: Yes,we are dedicated to provide OEM & ODM services since 2008.
Q: What are your terms of payment? A: T/T 30% as a deposit, and the remaining 70% before delivery. We will provide you with product and package photos for your approval before you make the final payment.
Q: What is your lead time? A: Our production lead time typically ranges from 25 to 35 days after receiving the deposit. However, for our standard products , we can ship in 5 to 10 days.
Q: Will your packaging be damaged during transport? A: No, our cartons are thickened five-layer corrugated boxes with pearl cotton, foam blocks, and paper corners in the middle.