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FAQ
1、Are you a factory or a trading company? Q:We are a factory with 9 automatic production lines and 19 years experience in exporting kitchen knives, offering factory price.
2、How do we get samples? Q:Our factory supports sample service and we have enough stock, please contact us.
3、Do you provide OEM/ODM service? Q:Yes, as a strong factory with more than 5 million+ pieces per month, we provide OEM/ODM customized service for global customers!
4、How is the delivery cycle? Q:We have a large amount of stock inventory, the factory capacity is sufficient, usually 3-7 days can be sent; if it is customized products, according to your demand and order quantity, we ship within 7 days at the earliest.
5、What are your trading conditions? Q:DHL/UPS/TNT/Fedex, air, sea and land transportation are supportive of our trade conditions, such as EXW, FOB, CIF and so on.
6、Do you test the goods before delivery? Q:Yes, we do 100% test before delivery; for material test, according to customer's requirement.
7, What is the transportation method? Q:DHL/UPS/TNT/Fedex, air, sea and land transportation are all supported, we have rich experience in transportation, and provide you with the most suitable mode of transportation with the best cost performance.