Q: What can you buy from us?
A: Voice Remote Control, TV STB Remote Control, AC Remote Control, Universal Remote
Q: What is your Warranty?
A: We provide 1 Year Warranty. And we are online at any time, waiting for your inquiry.
Q: What’s your MOQ? A: Generally 1pc, 50pcs, 500pcs, 1000pcs, Sample order is acceptable.
Q: Can we place a sample order first? Free sample?
A: Sample order is always welcome. Several samples can be provided if we have stock. More samples maybe needs sample charges. And you need to pay the Express charges.
Q: Can I print my own logo on your product?
A: OEM&ODM orders are warmly welcome. Our professional technical team is waiting for serving you at any time.
Q: What payment methods do you support?
A: We accept Alibaba Trade Assurance, TT transfer, Bank transfer, etc. According to the order amount.
Q: How long can I get my products?
A: Most of our products have stock. After received the deposit, products can be delivery within 24 hours if quantities is less than 1000pcs. The lead time of bulk order can be adjusted according to your requested.
Q: How to guarantee the quality of your products?
A: 1) Strict detection during production.
2) Strict sampling inspection on products before shipment and intact product packaging
ensured.
Q: If the products broken, what should customers do?
A: If the products broken during the transportation, please contact us. Our salesman will send new products to you, as a supplement to the damaged products.
Q: Are you a trading company or a factory?
A: We are both a factory and a trading company, our products are self-produced and sold, and the price is convenient to ensure a competitive advantage!