Q:Are you a factory or trading company?A:We are a manufacturer with 12 years of experience in designing, producing, and selling stage lighting equipment
Q:Where is your factory located? How can I visit there?
A:Our factory is located in Guangzhou City, Guangdong Province, China, about 20 minutes away from Baiyun Airport .All our clients,from home or abroad, are warmly welcome to visit us!
Q:Does the blower have CE/ROHS certificate?
A:Yes, Yes, we can offer the ISO9001/ISO14001/CE/UKCA/FCC/RoHS certificated for you as to your requirements.
Q:How to get the price list?
A:Price list Pls Email/call/fax to us with you like items name together with you details(name,details address,telephone,etc),we will send to you as soon as possible.
Q:What's the shiping method,shipping time?
A:Our products could be shipped by Sea, by Air, and by Express.which methods to be used is based on the weight and size of the package, and with consideration of customer's requirements.by sea:20-40days; by air:5-10days ;by express:3-6days
Q:Can I use my own forwarder to transport the products for me?
A:Yes, if you have your own forwarder in Guangzhou, you can let your forwarder ship the products for you. And then you will no need to pay the freight to us.
Q:What's the Payment method?
A:TT, Western Union trade assurance( 30% -50% deposit ,balance before shipping ). We suggest you transfer the full price at one time. Cause there is bank process fee,it would be a lot of money if you make twice transfer.
Q:How to Place an order?
A:Please kindly send us you order by email or Fax,we will confirm the Pl with you.we wish to know the below:Delivery information-company name,details address.phone/fax number,destination,transportation way;Product information:item number.size.quantity.logo.etc
Q: What is your after-service?
A: We offer usually 1 year warranty for all our products. If there is problem with our products, you can contact us at any time, pls send us the pictures and videos to show us the problem. We will glad to help you to solve the problems, and if you need some replacement parts to repair the product. We can send you free but you need to pay the shipping.